About Us
Cell Group is a leading provider of innovative insurance, risk management, financing solutions, medical aid, and health services for all sectors of the economy. The group was established in 2003 as an insurance company to offer Risk Management Services to the Power Utility ZESA, anchored on providing ALTERNATIVE RISK TRANSFER (ART) solutions as a differentiated product offering and an alternative to conventional insurance. It has grown into a group with three business units, Cell Insurance, CellMed Health Medical Fund and Nectacare Pvt Ltd. The group has established a major footprint in the mining, energy and hospitality sectors offering seamless risk management solutions to these sectors.
First opening its doors to the public in 2004 in Harare as just Cell Insurance, the company offered differentiated Alternative Risk Transfer solutions and conventional insurance products. In 2009 it entered an expansionist drive where the group explored growth opportunities in new business sectors resulting in the birth of CellMed Medical Aid Fund as well as entrance into the SADC region. Lidwala Insurance company in Swaziland is an associate short-term insurance company that was established as a result of expansion into the regional block. To complete the growth and diversification drive, Nectacare was formed in 2013 to complete the growth and diversification drive as well as to consolidate the group’s product and service offering. The group has built a reputation as one of the most stable and fastest growing companies in the sector in insurance and risk management in terms of gross premiums and profitability – we are busy bees, in nature and in practice! Cell Insurance company is ISO 9001-2015 certified since 2014 and GCR credit rated.
Shareholders
ZB Financial Holdings
34.49%
Zimbabwe Power Company
27.78%
ZESA Holdings
16.50%
Emeritus Reinsurance Company
11.23%
NRZ Pension Fund
4.35%
J. Sibanda
3.85%
Matabeleland Zimbabwe
Water Trust
0.98%
Management
0.82%
Governance Structure
F. Makoni
Chairperson (Non-Executive)
B.W. Kahari
Vice Chairperson (Non-Executive)
Dr. I. Makuzwa
C.E.O
S. Mutamuko
Director (Non-Executive)
V.S. Ramlochun
Director (Non-Executive)
D.W. Birch
Director (Non-Executive)
J. Mapillar
Director (Non-Executive)
W.T. Mandisodza
Director (Non-Executive)
M. Mutsau
Principal Officer
B. Mutaurwa
Public Officer
Y. Gumbo
Company Secretary
Vision
To be the industry leader in the provision of alternative risk transfer solutions.
Mission
To unlock sustainable wealth through innovative Risk Solutions.
Innovation
Continuous and disruptive approaches to business management for continuity
Integrity
Promoting honest conduct, ethical behaviour, sound moral practice and smart investment decisions.
Excellence
Commitment to unsurpassed service quality and service excellence, & team-based achievement.
Empathy
Promoting compassionate service and responsiveness to customer needs.
Security
Commitment to ensure financial and data security for customers and stakeholders.
Teamwork
Promoting collective efforts and role clarity.
Partnership
Promoting the development of mutual relationships and collaboration with customers and stakeholders.
Customer Care
We believe our customers are the bedrock of our business and the purpose of our culture, and our Treating Customers Fairly Policy underpins our commitment to ethical conduct, fairness, and accountability.
Learn more →Owned and Associated Entities
CellMed Health Medical Fund
CellMed offers a diverse range of medical aid
products and fund administration services.
The fund is owned by members through their
contributions and its affairs are presided over by
a Board of Trustees comprising representatives
from the members.
Nectacare Private Limited
Nectacare is wholly owned by Cell Insurance.
The company specializes in the provision of
medical services, and runs hospitals, clinics and
pharmacies. Nectare has a footprint in Harare,
Zvishavane, Mutare, and Ngezi.
Lidwala Insurance
Lidwala Insurance was opened in Swaziland in
2009. As the name implies, the company comes
from of strong capital and technical background
with a business philosophy also rooted in offering
custom-made Alternative Risk Transfer solutions
for its customers.
Ratings and Standards
